Thanks for shopping with yobabo. International shipping might experience delay due to covid-19. To keep track of your order, contact customer service (
[email protected]) so we can provide you the order’s tracking number.
Location we ship to
We can ship our products to all over the world.
Order Processing Time
It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
Generally, orders are shipped within 1-2working days of order confirmation/payment. Orders made on the weekends might experience delay.
Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
Shipping Time
It is the time between when the seller hands the order over to the carrier until its delivery to the customer’s address.
We offer free standard shipping on all orders on the site.
Shipping time varies by region/logistics, but it takes an average of 8-17 business days, excluding public holidays and weekends.
Total Delivery Time = Processing Time + Shipping Time (depending on your location)
Shipping Cost
We provide free shipping service for all orders on the website.
Tracking
Tracking information may take 48 to 72 hours to update.
If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.
Delivery Time Exceeded
International shipping might experience delay due to covid-19. If your order is delayed, please contact us via email
[email protected], we will check the situation with the transportation company in time. Thanks for your understanding and support.
Order Cancellations
We can cancel the order for you if you contact us in time after your purchase.If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
Orders can't be canceled once the parcel is shipped out.
About Tax
In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.
